Terms and Conditions
Last Updated: 20 October 2025
Welcome to Stream Craft Studio, a product of Quest Experience (“Company,” “we,” “us,” or “our”).
These Terms and Conditions outline the rules and regulations for using our software, website, and related services.
By accessing or using Stream Craft Studio, you agree to these Terms. If you do not agree, please discontinue use of our services immediately.
1. Acceptance of Terms
By using Stream Craft Studio, you confirm that you are at least 18 years old (or have parental consent) and have the legal capacity to enter into this agreement.
These Terms apply to all users, including broadcasters, production teams, and service partners.
2. Use of the Platform
Stream Craft Studio provides tools for unified broadcast control, including but not limited to:
Real-time clock, score, and playlist management
Custom control panel creation
Real-time data integration
Live graphics management
You agree to use the platform only for lawful purposes and in accordance with these Terms.
You may not:
Copy, modify, or resell Stream Craft Studio or its components.
Reverse-engineer or attempt to access the source code.
Use the platform to infringe on intellectual property or broadcast rights.
Upload or transmit malicious code, viruses, or scripts that may affect performance.
3. Accounts and Access
Certain features may require an account or authentication.
You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.
If you believe your account has been compromised, contact us immediately at [email protected].
4. Intellectual Property
All software, code, graphics, design assets, text, and content within Stream Craft Studio and on our website are the intellectual property of Quest Experience or its licensors.
You are granted a limited, non-exclusive, non-transferable license to use the platform for your own production or client work, subject to active payment and compliance with these Terms.
You may not use any part of our intellectual property for commercial resale, redistribution, or derivative products without written permission.
5. Payment and Subscriptions
Access to premium features or enterprise services may require a paid subscription or license fee.
By purchasing or subscribing, you agree to our billing terms, which may include recurring payments.
All fees are displayed before checkout.
Subscriptions renew automatically unless canceled prior to the renewal date.
Cancellations may be made through your account or by contacting our support team.
Refunds are issued only in cases of proven technical malfunction or service failure, at our discretion.
6. Software Updates and Availability
We regularly update Stream Craft Studio to improve performance, security, and user experience.
We reserve the right to modify, suspend, or discontinue features or services at any time without prior notice.
While we strive for uninterrupted access, we do not guarantee that the platform will always be available or error-free.
7. Third-Party Integrations
Stream Craft Studio may integrate with third-party services (e.g., data providers, APIs, cloud systems).
Your use of third-party services is subject to their respective terms and privacy policies.
We are not responsible for any issues, damages, or data loss resulting from third-party integrations.
8. Limitation of Liability
To the fullest extent permitted by law, Quest Experience shall not be liable for:
Any indirect, incidental, or consequential damages
Data loss, service interruption, or lost revenue
Damages arising from misuse of the platform or integration errors
Your sole remedy for dissatisfaction with Stream Craft Studio is to stop using the service.
9. Termination
We may suspend or terminate access to Stream Craft Studio if:
You breach these Terms
Your payment fails or account becomes inactive
We detect unauthorized or malicious activity
Upon termination, your right to use the software and its associated assets immediately ceases.
10. Privacy
Your privacy is important to us.
You might receive messages like:
.
Hi Name,
This is Joseph from the Passover Program in Guatemala. I received your inquiry for more information and would love to share the details with you. When would be a good time to have a call?
Best,
Joseph
Hi ,
Just a friendly reminder that our appointment is in 24 Hours.
- Quest Experience
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to {support email address or toll-free number}.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
All personal data is handled according to our Privacy Policy.
By using Stream Craft Studio, you consent to the collection and use of data in accordance with that policy.
11. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated versions will be posted on our website, and the “Last Updated” date will reflect the change.
Continued use of Stream Craft Studio constitutes acceptance of the revised Terms.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Quest Experience / Quest Media Hub
5830 E 2nd St, Ste 7000 #20122
Casper, Wyoming
📧 [email protected]
📞 +1 (888) 906-6813